Network quality

For a good experience in Connec2, a stable internet connection is essential.

This means not only sufficient speed, but especially low latency and a stable connection.

To check this, you can run a speed test.

How to test your connection

1. Run a speed test on the same network as the device you use for Connec2
2. Compare your results with the examples below

We recommend Ookla Speedtest:
https://www.speedtest.net/

For additional metrics such as jitter and packet loss, you can use the apps:

• Windows
• Mac
• Android
• iOS

Examples

Good connection

• High download and upload speeds
• Low latency

Suitable for multiple users and all Connec2 functionalities.

Limited connection

• Lower upload speed
• Higher latency

Less suitable for larger groups or intensive use (such as Remote Desktop).

What do the numbers mean?

• Download — how fast you receive data (Mbps)
  Recommended: 100 Mbps or higher

• Upload — how fast you send data (Mbps)
  Recommended: 50 Mbps or higher

• Ping (latency) — response time of your connection (ms)
  Recommended: 10 ms or lower

• Jitter — variation in latency (ms)
  Recommended: 1 ms or lower

• Packet loss — lost data packets
  Recommended: none

Important to know

• These values are guidelines, not strict requirements
• Simple meetings require less bandwidth than Remote Desktop
• Mbps ≠ MB/s
  • 8 bits = 1 byte

Additional note

Mobile hotspots (such as phones or 4G/5G routers) are often less suitable as Wi-Fi access points.

Even if the connection seems stable, they may struggle with:

• Multiple devices at the same time
• Continuous data streams

This can lead to performance issues in Connec2.